Profi2Profit Privacy PolicyProfi2Profit Education is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, retain and protect personal information when providing educational consultancy, admissions support, relocation guidance and related services.
For questions about this Privacy Policy or to exercise your data protection rights, please contact us using the contact form available on our website:
profi2profit.educationWho This Policy Applies ToCorporate Clients: Where services are arranged through an employer or another organisation, personal data may be provided by that organisation. The respective responsibilities for data processing depend on the arrangements between the parties.
Direct Consumers / Individuals: This Policy applies to clients, students, parents and other individuals whose personal information we process in connection with our services.
Information We Collect from YouDepending on the services requested, we may process:
- Names, contact details, dates of birth, nationality and other information necessary to identify and communicate with clients and students.
- Educational records, school reports, examination results, predicted grades, certificates, language qualifications and information about academic interests.
- Application documents, CVs, motivation letters, personal statements, portfolios, creative assignments and admissions correspondence.
- Information relevant to enrolment, relocation, accommodation guidance and applicable administrative requirements.
- Contractual, invoicing and payment records.
We may receive this information directly from you, from a parent or legal representative, or from relevant educational institutions and other parties involved in the services. Information may be exchanged through email, messaging services, online forms, document-sharing systems and admissions platforms.
We aim to collect only the information reasonably necessary for the relevant services. Where identity documents or other particularly sensitive information are required, we handle them with additional care.
Use of Your Data and Legal BasesWe process personal data for the following purposes:
- Performance of a contract: To assess educational options, provide consultancy, prepare and support applications, review documents and portfolios, coordinate admissions-related activities and communicate with clients.
- Compliance with legal obligations: To maintain records required for accounting, taxation and other applicable legal purposes.
- Legitimate interests: To manage client relationships, respond to enquiries, maintain the security of our systems and improve our services, where these interests are not overridden by individuals' rights.
- Consent, where required: For optional activities such as certain marketing communications, publication of testimonials, photographs or portfolio materials.
Where personal data relates to a student who is not a party to the service agreement, the applicable legal basis is assessed according to the circumstances and the processing activity.
Consent may be withdrawn at any time where processing is based on consent. Withdrawal does not affect processing that was lawful before withdrawal.
Sharing Your DataWe may share relevant personal information, where necessary, with:
- Universities, colleges, schools, admissions departments and educational organisations.
- Application and admissions platforms, examination providers and other organisations involved in the admissions process.
- Service providers supporting our business operations, including secure document storage, communications, accounting and IT services.
- Professional advisers or public authorities where disclosure is legally required.
We share only the information reasonably necessary for the relevant purpose. Third parties may act as independent data controllers or as processors acting on our behalf, depending on their role.
Storage and International TransfersWe take reasonable measures to protect personal data against unauthorised access, loss, alteration and disclosure.
As our services involve international educational institutions and online service providers, personal data may be transferred outside the European Economic Area (EEA). Such transfers are carried out in accordance with applicable data protection requirements, including appropriate safeguards where required by law.
Retention of Your DataWe retain personal data only for as long as necessary for the relevant purpose.
Admissions files and supporting educational documents are generally retained for up to three years after completion of the services, unless a longer period is necessary to address a legal claim or another legitimate need.
Invoices, financial records and other information subject to Dutch statutory accounting or tax retention requirements are retained for the legally required period, generally seven years.
Documents that are no longer needed are securely deleted or anonymised, subject to applicable legal obligations.
Your RightsSubject to the conditions and limitations of applicable data protection law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal data.
- Request restriction of processing.
- Object to processing based on legitimate interests.
- Request data portability where applicable.
- Withdraw consent where consent is the legal basis for processing.
- Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
To exercise your data protection rights or ask questions about how we process your personal data, please contact us using the email address provided on the Contact page of our website.
We may request reasonable additional information to verify your identity where necessary. We do not routinely require copies of passports for privacy-related requests.
Information About Other IndividualsIf you provide us with personal data relating to another individual, including a student or family member, please ensure that you are authorised to share the information or otherwise have a lawful basis for doing so, and that the individual is appropriately informed about the processing.
Where appropriate, we may communicate directly with the student or other individual about the use of their personal data.
Changes to Our Privacy PolicyWe may update this Privacy Policy to reflect changes in our services, data processing practices or applicable legal requirements. The latest version will be published on this page, with the date of the most recent update.